Last updated: March 9, 2026

Luxi Luxi s.r.o. we operates the online store LuxiLuxi at https://shop.luxiluxi.com. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website.

We are committed to protecting your privacy and processing your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

1.1 Data controller

The data controller responsible for your personal data is:

Luxi Luxi s.r.o.

Školská 660/3

Nové Město, 110 00

Praha 1

Czech Republic

Company ID: 23774321

VAT ID: CZ23774321

Email: [email protected]

If you have any questions about this Privacy Policy or how your data is handled, please contact us at the email above.

1.2 Personal Data We Collect

When you use our website, we may collect the following types of personal data:

Information you provide directly

• Full name

• Email address

• Phone number

• Billing and payment information

• Account login details

This data may be collected when you:

• Create an account

• Place an order

• Contact us

• Subscribe to communications

Automatically collected information

When you visit our website, certain technical information may be collected automatically, including:

• IP address

• Device information

• Browser type

• Cookies and tracking data

• Website usage data

This information helps us improve our services and ensure the website functions correctly.

1.3 How We Use Your Data

We process your personal data for the following purposes:

• Processing and fulfilling orders

• Managing user accounts

• Providing customer support

• Responding to inquiries

• Improving our website and services

• Ensuring website functionality and security

Under GDPR, this processing is based on one or more of the following legal grounds:

• Performance of a contract (e.g., processing your order)

• Legal obligations

• Legitimate interests (such as improving our services)

• Your consent (for cookies or marketing communications, if applicable)

1.4 Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience and analyze website usage. Cookies may be used to:

• Remember user preferences

• Enable essential website functions

• Analyze website traffic We display a cookie consent banner allowing users to manage their cookie preferences in accordance with GDPR requirements. You can also control cookies through your browser settings.

1.5 Third-Party Services

We use third-party service providers to operate our website and online store.

These providers may process personal data on our behalf to deliver their services.

Examples include:

• Cliqsales – to host and maintain the website and manage the e-commerce functionality

These providers are required to implement appropriate security and data protection measures.

1.6 Data Sharing

We do not sell or trade personal data to third parties.

Personal data may only be shared when necessary to:

• Provide website functionality

• Process transactions

• Comply with legal obligations

All such processing is carried out in accordance with GDPR requirements.

1.7 Data Storage and Security

Your data is stored on secure servers provided by our hosting provider Cliqsales.

We rely on industry-standard security measures including:

• HTTPS / SSL encryption

• Secure servers

• Access control measures

These safeguards help protect personal data from unauthorized access, misuse, or disclosure.

1.8 Data Retention

We retain personal data only for as long as necessary to:

• Provide our services

• Fulfill contractual obligations

• Comply with legal and accounting requirements

When personal data is no longer required, it will be securely deleted or anonymized.

1.9 Your Rights Under GDPR

Under the GDPR, you have several important rights regarding your personal data.

These include the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data ("Right to be forgotten")

• Restrict or object to data processing

• Request data portability

• Withdraw consent at any time

To exercise any of these rights, please contact us at:

📧 [email protected]

We will respond to requests in accordance with applicable data protection laws.

1.10 Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the relevant supervisory authority.

In the Czech Republic, this authority is:

Office for Personal Data Protection (ÚOOÚ)

https://uoou.cz

1.11 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our services.

Updated versions will be posted on this page with a revised "Last updated" date.

We encourage users to review this Privacy Policy periodically.